Building Trust With Security Solutions
THE CHALLENGES: OVERVIEW
One of G4S’s customers is a British multinational wealth management firm. They are well known for offering wealth management, financial planning and pension investing advice to businesses, individuals and trustees. This large firm has over 30 estates across the UK, and they wanted to prevent theft of desk property within offices across their estates. They wanted to set up a centrally managed CCTV and intruder system that would notify them of any out-of-hours entry.
They aimed to establish tiered levels of access for their staff, depending on seniority and access requirements. In addition, it was also very important that their physical security programme complemented their cyber security to meet the challenge. A data breach could be devastating to their reputation and erode the trust of their customer base, so safeguarding against this was essential.
G4S already had a long-standing relationship with the customer for over 10 years, and we created a multicomponent solution that was designed around their specific needs.
THE GOALS
The customer wanted to present themselves to the public as an up-to-date, forward-thinking organisation. They wanted to be seen as modern and innovative, with top-of-the-line security technology that would create a strong impression with clients and staff.
To achieve these goals, G4S designed a unique security system that featured top-of-the-line, next generation technology. The primary goal for the solution which encompasses many systems, was to prevent any unauthorised access to customer data. The goal was also to reduce the levels of theft on company property.
THE SOLUTION
The multifaceted system that G4S provided covered several aspects of security, including access control, CCTV, intruder systems, a key management system and a stand-alone ANPR system. These components were installed at the customer’s West Country site in 2020, and following this initial installation, the technology has expanded across the estate over a period of time.
Some of the main aspects of the solution were:
THE RESULTS
Thanks to the increased surveillance in key locations, the customer had full visibility at all times and reduction in theft of company property. The higher level of safety of property on site led to an overall increase in staff morale and performance.
The access control system that provided tiered access to key areas was successful in reducing the risk of data breaches and protecting data. The customer was no longer nervous about damaging their reputation due to a data breach. They now had a secure solution in place to prevent any access to customers’ data.
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