How can I claim my entitlement?
So we can issue the offer proceeds due to you, we will need a signed letter stating that you want to claim your entitlement including a valid share certificate. Please send all documents to the address at the bottom of this page.
If you are a legal representative for a deceased shareholder, and we have already registered you as a legal representative, then you are entitled to sign the claim letter. If there is more than one legal representative then all of you will need to sign the letter.
How can I claim my entitlement if my share certificate is lost?
You may need to complete a letter of indemnity. Please call us on the number below and we will let you know if one is required. For security reasons, we cannot accept a request for a letter of indemnity by email.
Depending on the value of the shares, we may need you to pay a fee. This can be paid by debit card over the phone or by cheque (made out to ‘Link Market Services Limited’) by post. We can’t accept payment by cash, postal order or credit card. Any relevant fees will be stated on a covering letter which we will send you with the letter of indemnity.
When we receive the completed letter of indemnity from you, we may also need to carry out security and anti-fraud checks. If your certificates have been stolen, we will need a crime reference number issued by the police.
When we have received the completed letter of indemnity and any relevant fees, we will issue the offer proceeds due to you.
I have found my missing share certificate, what should I do?
We will need to cancel the letter of indemnity. To do this, please put a line through the letter and return it to us with a cheque for the cancellation fee made out to ‘Link Market Services Limited’.
If you have already filled in a letter of indemnity and sent it back to us, the original certificate is now invalid. You will need to send the original certificate back to us to be cancelled. We will be unable to refund any fees you have paid.
How can I have a cheque reissued?
If you have lost a cheque issued by Link Market Services Limited, please call us on the number below to tell us that it’s missing, and we will arrange to replace it. Depending on the value of the cheque, we may need you to pay a fee.
This can be paid by debit card over the phone or by cheque (made out to ‘Link Market Services Limited’) by post. We can’t accept payment by cash, postal order or credit card.
How can I notify you of a shareholder’s death?
To enable us to amend our records, please send us the sealed grant of probate, letters of administration or Scottish confirmation together with all share certificates to the address below.
If the total value of shares is less than £20,000 per company, you could deal with the administration using our small estates package. If you would like to do this, please call us on the number below and we will send you the information you need.
Once we have the legal representatives registered, we will issue the offer proceeds to the relevant beneficiaries.
You can write to us at Dissentient Department, Link Group Limited, Central Square, 10th Floor, Central Square, 29 Wellington Street, Leeds, LS1 4DL
Or, you can call our Shareholder helpline on 0371 664 9278 . Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom will be charged at the applicable international rate. We are open between 09:00 – 17:30 Monday to Friday excluding public holidays in England and Wales.
