As countries and communities around the world continue to battle the spread of Covid-19, we would like to outline some of the measures we have implemented at G4S to protect our employees and customers.

With a large presence in Asia, G4S has been responding to the devastating impacts of Covid-19 for a number of months and we have been using that experience to support our customers and employees as the pandemic has spread throughout Europe, the Middle East, the Americas and Africa.

With 550,000 colleagues delivering critically important services across every continent, employee and customer safety is of paramount importance to the group. We are following the guidance of public health authorities in each of our countries of operation and making sure the advice is communicated to our colleagues.

We focused immediately on the highest exposure areas and set about ensuring that our teams operating in these areas had the support, protective equipment and guidance they needed to stay safe and to deliver the high standards of service that we and our customers expect. Our colleagues have responded with extraordinary courage and resilience and we are proud and grateful for the professional commitment they have demonstrated.

We recognise that our employees play a critical societal role in keeping people and assets safe and this is a duty that we take very seriously. Business continuity plans have been activated in every country across the group and our colleagues are working hard to keep all services running. Many of our customers are experiencing disruption to their normal working patterns and operating environments and we are being as flexible as we can to make sure our teams can support those evolving needs.

We are working with industry, unions and government departments to ensure that our colleagues are designated as key workers which will help to ensure that we can provide continuity of service to our customers. We have implemented remote working practices where we can and are responding daily to changing customer needs as the progression of the virus continues and organisations adapt to the challenges this brings.

As you will know, the situation relating to Covid-19 changes every day and we are continuing to monitor developments and adapt our plans accordingly. Members of the G4S Group Executive team are personally engaged every day and we have established a global Covid-19 Steering Committee to co-ordinate the implementation of our plans.

The pandemic is inevitably proving challenging for governments, businesses and communities everywhere and we hope that you are able to minimise the impact of the pandemic on your business, staff and customers. If we can be of any assistance to you and your teams, please do not hesitate to contact your local G4S representatives.

ASHLEY ALMANZA

GROUP CHIEF EXECUTIVE OFFICER