Investigative Solutions
General Investigation Claims Services
Whether you need fact-finding investigations or interviews, document retrieval or scene inspections, we can be relied upon to get the job done, using the right people, across the world.
Intelligence Services
Improve claim outcomes and reduce cycle time using the most comprehensive, data-driven research solutions in the industry.
Surveillance Services
Reveal a claimant’s public activities with experts who secure the information and evidence needed to make confident and informed claim decisions.
Fraud Consultancy Services
Utilising a structured and consistent methodology on each fraud consultancy case, we gather factual, evidence-based findings and provide clear recommendations.
Human Resource and Employment Services
We work directly with you to uncover the source of your Human Resources risks and implement corrective actions which lead to reduced losses and exposure.
How we can help
We provide clients access to unparalleled industry knowledge, expert consulting and integrated technologies, all backed by custom solutions, extensive national and global resources and outcomes.
Since 1989, we have helped thousands of clients transform their claim challenges into opportunities and savings. We have done this by assembling the most highly regarded and talented professionals, industry-leading solutions and integrated business practices. G4S takes great pride in being a trusted solutions partner and advisor to our clients for their enterprise wide investigations. This means we will provide you with measurable results while minimising your financial losses and increasing your profits.
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Integrated Technology
G4S’ C&I Connect technology enables you to assemble, analyse and act on data and insights to improve business outcomes. You gain value from the wealth of information assembled in one integrated platform which allows you to securely view surveillance footage, upload and download documents, remotely view ongoing instructions and directly communicate with Case Managers via a secure, encrypted environment.
In the ever-evolving world of claims, G4S continues to remain a resilient and trusted business partner. Over the course of our partnership, they have taken the time to learn our challenges and develop custom solutions to meet any and all of our needs, no matter how big or small. It is such a pleasure to work with an organization that cares so much about service excellence and customer satisfaction. Throughout my tenure in the insurance industry, few companies have ever matched up to the knowledge, support and expertise of G4S.
National Customer
"I wanted to personally extend a thank you to you and your staff for your efforts in this case, which resulted in a savings of $908,000. I also recognize this investigation was done with a lot of personal risk to the investigators and for that, I am most grateful. This is a prime example of going above and beyond!"
National TPA
"G4S completed a very good investigation for me. The Investigator personally reached out to me and provided a very detailed, solid report that will help me with my claim as well as liability. I greatly appreciate the time and effort put into this! Great work!"
Global TPA
"I would like to let G4S know what a great job one of your Investigators did on a recent case we sent to you. He went above and beyond what we expected and if I could clone him and use him every day, I would! He was able to obtain film of our claimant riding roller coasters and walking for six-and-half hours in Universal Studios. Even the District Attorney said this was some of the best film he has ever seen. Due to the quality of work on this investigation, we will be able to get our money back and the claimant may do jail time as well. Thank you again for all of your hard work and continued dedication!"
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