Since 2015, 6,000 branches have discontinued operations, and recently another 136 are planning to cease operations. It’s no surprise that many customers are turning to digital payments.

However, cash isn’t disappearing. Cash Essentials reports a rise in UK cash use, with Nationwide seeing a 10% jump in ATM withdrawals in 2024. Additionally, the British Retail Consortium (BRC) found cash was used in a fifth of shop transactions in 2024. This data challenges the idea of cash’s universal decline. While some customers may prefer digital solutions, many still trust cash for security, budgeting and smaller transactions. 

LINK’s ATM withdrawals figures add another layer. While the £79.5 billion withdrawn in 2024 is slightly down from 2023, it’s still an impressive amount. Nearly a billion withdrawals show cash remains important. But if all infrastructure that helps cash management continue to reduce, what will happen to those who rely massively on cash? G4S Cash Solution is essential here, ensuring cash accessibility for businesses through cash management and secure logistics solutions. We support the continued use of cash by businesses and consumers, and it’s not just us. 

Research by the Financial Conduct Authority (FCA) showed 98% of small businesses in 2021 would never refuse cash. This heavily suggests businesses are willing to accept cash, even without legal requirements. Following the research, the FCA introduced new rules in 2024 to protect cash access. Emma Reynolds, the new economic secretary to the Treasury, further confirmed that the UK is far from becoming a cashless society, citing that convenience stores intend to continue accepting cash for the foreseeable future.

The reality is complex. Digital payments are growing, but cash remains important, and is definitely not going anywhere anytime soon. Increased cash usage in some areas, large ATM withdrawal figures, and businesses’ willingness to accept cash show this. The future likely involves both cash and digital, with the balance shifting due to factors like demographics, economics, and technology. The efficiency of G4S Cash Solution will continue to play a vital role in providing the utmost secure cash handling solutions. 

Is your business offering payment choice but the decline in the bank branch network making it difficult to manage cash flow? Partner with G4S Cash Solutions for a seamless and secure cash management that keeps cash accessible for your customers. Learn more about our comprehensive cash solutions and how we can support your business here.