It’s so important that the make up of our security team really represents the communities we serve. Our people contribute to delivering the best possible visitor experience. As part of our recruitment campaign, we spent time chatting to women to hear their stories...
Pamela's Story
Pamela - Steward
What did you do before?
I worked in the insurance industry and in customer service.
What's the best part about your job?
The people!
What surprised you most about your role?
You wonder whether it might be dangerous but I've never felt at risk. I come from customer service and my current role is surprisingly similar. I get to meet people face to face rather than speak to them over the phone. 99.9% of the time people are wonderful - after all, they’re at the cricket to enjoy themselves! Occasionally someone may have had too much to drink but if you treat everyone with courtesy and compassion it’s always worked for me.
What would you say to someone considering a role in security?
Do it! It’s one of the best things I ever did! I tell all my friends to join. The club is fantastic. There is such a great atmosphere, they really look after you. I have met and chatted with all sorts of famous cricketers, commentators, and sports fans. And the security team around me is incredible.